Florence Santa Maria Novella Railway Station
1.1
km
Bus
Bus stop200 m
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Really good Concierge!
“The attention to detail from the concierge was excellent. All our tickets and restaurant reservations were handled smoothly, allowing us to enjoy our family vacation without any hassle.” view full review
Delicious Breakfast Spread
“Breakfast was a highlight of our stay, offering a generous buffet filled with high-quality hot and cold options. I particularly enjoyed the grilled vegetables, which were a good surprise!” view full review
Luxurious Bathroom
“The bathroom in our Executive Junior Suite was a dream! It was spacious, beautifully designed, and featured luxurious amenities that made our stay feel indulgent.” view full review
Comfortable Sleep
“Our bed was incredibly comfortable, and the blackout curtains allowed for a peaceful night’s sleep. It truly enhanced our relaxation during the stay!” view full review
General
No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Lift
Currency exchange
Smoke detectors
Fire extinguishers
Key card access
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Happy hour
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Live entertainment
Sun terrace
Leisure/ TV room
Back massage
Head massage
Full body massage
Foot massage
Room features
Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Piazza San Firenze 29,
Florence,
Italy,
50122,
Tuscany
Map view
street view
Piazza San Firenze 29,
Florence,
Italy,
50122,
Tuscany
City landmarks
Square
Piazzale Michelangelo
1.5
km
Museum
Galleria dell'Accademia
1.0
km
Museum
Pitti Palace
940 m
Market
Mercato Centrale
1.1
km
Piazza Dei Pitti 1
The Boboli Gardens
1.4
km
Church
Basilica of Santa Maria Novella
990 m
Museum
Strozzi Palace
620 m
Museum
Riccardi Medici Palace
750 m
Museum
San Marco Museum
1.1
km
Museum
Medici Chapel
1.0
km
Church
Ognissanti Church
1.1
km
Museum
Leonardo da Vinci Interactive Museum
830 m
Nearby
Museum
Gallerie Degli Uffizi
300 m
Bridge
Ponte Vecchio
370 m
Square
Piazza del Duomo
540 m
Church
Cathedral of Santa Maria del Fiore
440 m
Square
Piazza della Signoria
130 m
Museum
Palazzo Vecchio
130 m
Church
Basilica of Santa Croce in Florence
590 m
Landmark
Campanile di Giotto
500 m
Museum
Bargello National Museum
170 m
Museum
Museum of Opera of Saint Maria of Fiore
500 m
Museum
Museo Galileo
230 m
Square
Piazza della Repubblica
490 m
Church
Battistero di San Giovanni
570 m
Church
Church and Museum of Orsanmichele
310 m
Piazza della Signoria
Loggia dei Lanzi
200 m
Church
Brunelleschi's Dome
450 m
Museum
Casa Buonarroti
580 m
Restaurants
Gustavino Piazza Signoria
160 m
Via della Condotta 37 A few steps from Piazza della Signoria
Caffe San Firenze
20 m
Piazza di San Firenze 1R
Osteria Vini e Vecchi Sapori
140 m
Via Dei Magazzini 3R
Brown Sugar Lounge Bar
80 m
Piazza di San Firenze 5r
Trattoria Alfredo
60 m
Via Dei Leoni 14 Dietro Palazzo Vecchio
Trattoria il Bargello
40 m
Borgo De' Greci 37/r
Ristorante & Wine Bar dei Frescobaldi
140 m
Piazza della Signoria 31
Muse Cafe
70 m
Piazza San Firenze 7
Bar La Badia
70 m
Via del Proconsolo 1R
Il Toscanaccio
90 m
Piazza di San Firenze 8
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
clean
friendly staff
noisy rooms
pricey
8.2/10
Great
Rooms
7.9
Location
9.5
Service
8.9
Dining
7.6
Guest reviews
8.2/10
based on 10 reviews
9.0
9.0/10 based on 1113 reviews
Jack
United Kingdom,
May
2024
8.2/10
The hotel had a spacious room with limited natural light and some noise from the nearby busy street corner on Saturday night. The room was well-appointed with all expected amenities for a hotel of this standard.
Rooms
8.0
The room was large and well appointed with everything you'd expect for a hotel at this level.
Service
9.0
The staff were a delight, friendly, helpful, and so polite and courteous. They assisted with restaurant and sightseeing reservations.
Location
9.0
The location is key as there is no city public transport and cars are not allowed. It's central to everything for sightseeing and close to historical sites and top-rated local restaurants.
Dining
7.0
The dining experience, although of high quality, was surprisingly inferior considering the overall high standard of the hotel. It wasn't on par with a 5-star hotel.
Facilities
8.0
The hotel offers a variety of services including room service, dry cleaning, housekeeping, laundry, and tours/ticket assistance.
Kenneth
United States,
May
2024
9.0/10
My stay at the hotel was fantastic! The room was warm, quiet, and very comfortable. It was truly special. The service was exceptional, with the staff caring about every interaction. The location was ideal, close to historical sites and top-rated restaurants. The dining experience was one of the best I've had, with delicious homemade pies and jams. The facilities were top-notch, making my stay even more enjoyable.
Rooms
8.0
The room was nice and quiet, but there was a rather smelly fan outside.
Service
9.0
The staff were a delight, friendly, helpful, and so polite and courteous.
Location
10.0
The hotel is perfect, very close to the best area in Florence, making it ideal for accessing the major places of interest on foot.
Dining
9.0
The dining experience was really good for a hotel buffet breakfast with bottomless coffee, cappuccino, and espresso.
Facilities
9.0
The hotel facilities were fantastic.
Anna
United States,
May
2024
8.0/10
Staying at this hotel was a mixed experience. The rooms, albeit big enough and offering a special view of the Duomo, were quite dark with limited natural light. On the bright side, the service was exceptional, with friendly staff going above and beyond to assist our group. The central location was prime, making it convenient to explore Florence's attractions. Dining options were average, with room for improvement.
Rooms
7.0
The rooms, although not spacious, were big enough and had a special view of the Duomo, but the limited natural light made them quite dark.
Service
9.0
The outstanding service made our stay memorable, with staff always ready to help and solve any issues for our large group.
Location
9.0
The hotel's perfect location near historical sites and top-rated restaurants in Florence added to the overall charm of the stay.
Dining
7.0
The dining experience was satisfactory, offering a variety of breakfast options, but there could have been room for improvements compared to other hotels at a similar price point.
Facilities
8.0
The hotel provided essential facilities for a comfortable stay.
Elizabeth
United States,
March
2024
8.6/10
I absolutely loved my stay at this hotel! The rooms were spacious with a very high painted ceiling, large, and well-appointed with everything you'd expect from a hotel at this level. The service was top-notch, with friendly and helpful staff who went out of their way to ensure my comfort. The location was perfect, near many tourist sites in Florence, making it convenient to explore the city. The dining experience was good, with a varied selection, but could be improved in some areas. Overall, a wonderful stay with a few minor areas for enhancement.
Rooms
9.0
The rooms were spacious enough per Europe standards and well-appointed.
Service
9.0
The staff was friendly, helpful, and added to my overall pleasure and experience from start to finish.
Location
10.0
The location was fantastic, near many tourist sites and within walking distance of everything.
Dining
7.0
The dining had a varied selection, but there were some areas that could be improved.
Facilities
8.0
The facilities were great and added to the overall comfort of the stay.
James
United Kingdom,
March
2024
8.8/10
The hotel offers spacious and clean rooms with lovely decor and turn-down service. The service is exceptionally helpful and professional, catering to various needs seamlessly. The central location is perfect for sightseeing and exploring the area. While the dining experience varies from fantastic to mediocre, the overall facilities are impressive.
Rooms
9.0
The rooms were large, clean, and very comfortable with stunning decor and thoughtful touches.
Service
9.0
The staff were all cheerfully helpful, professional, and accommodating, making our stay seamless and enjoyable.
Location
10.0
The hotel's central location catered to every need, making it convenient for various activities and excursions.
Dining
7.0
The dining experience ranged from fantastic and well-stocked to mediocre, offering varying experiences.
Facilities
9.0
The hotel boasts impressive facilities that enhance the overall stay experience.
John
United Kingdom,
January
2024
8.4/10
My stay at the hotel was overall pleasant. The rooms, though a bit noisy due to their proximity to the staff housekeeping room, were spacious, clean, and well-appointed with effective air conditioning. The service was exceptional, with the staff being accommodating and helpful throughout my stay. The location was perfect, right in the heart of Florence, making it easy to explore the main attractions. The dining experience was delightful, especially the generous buffet breakfast. The facilities provided added convenience to my stay.
Rooms
7.0
The rooms, despite being a bit noisy, were spacious, clean, and well-appointed.
Service
9.0
The staff was very accommodating and genuinely excited to assist with various requests.
Location
9.0
The hotel's central location in Florence made it ideal for exploring the city's main attractions.
Dining
9.0
The dining experience was fantastic, especially the high-quality buffet breakfast.
Facilities
8.0
The hotel provided a range of facilities that enhanced my stay.
clean
noisy rooms
Jake
United Kingdom,
October
2023
8.2/10
The hotel is quite historic and offers a unique story about its rooms, but it can get noisy due to its busy street corner location on Saturday nights. The rooms, while not spacious, are big enough. The service provided was exceptional, solving problems with a smile and offering various conveniences for a very reasonable price. The location is central and perfect for exploring major attractions. The dining experience, although adequate, doesn't stand out compared to other hotels in the same price range.
Rooms
8.0
The rooms are quite historic; ask a server about it to get the entire story. Despite being not very spacious, they are big enough.
Service
9.0
The outstanding service went above and beyond, solving many problems for our group with a smile.
Location
9.0
The central location makes it easy to walk to major attractions and enjoy the vibrant city life of Florence.
Dining
7.0
The dining experience was adequate but didn't reach the exceptional level of other hotels in the same price range.
Facilities
8.0
The facilities provided were satisfactory, offering convenience for the guests.
Alfred
United Kingdom,
August
2023
9.2/10
The hotel is situated in an ideal location right in the heart of all of Florence's major attractions, shopping, and restaurants. The rooms are wonderfully clean and splendid, albeit a bit dim with no view, which might be expected due to the buildings' proximity in central Florence. Service is exceptional, with friendly and enthusiastic staff who even prepared coffee and a small snack for us. The dining experience is top-notch, offering tasty and well-presented food. The hotel is packed with beauty that will make you want to return soon.
Rooms
9.0
I was impressed by how scrupulously clean and spectacular the rooms were, although they were a bit dark and lacked a view, which is understandable given the central Florence setting.
Service
9.0
The staff were not only friendly and helpful but genuinely excited to share information with us and provided fantastic and helpful service, including preparing coffee and snacks.
Location
10.0
The location couldn't be better, as everything in Florence is within walking distance, including the Uffizi, the Duomo, Santa Croce, and more. The hotel is prime for exploring the beauty of Florence.
Dining
9.0
The dining experience was excellent, with tasty and varied options served in a well-presented manner.
Facilities
9.0
The hotel offers excellent facilities that enhance the overall guest experience.
Daniel
United Kingdom,
August
2023
8.4/10
The hotel is perfectly located, making it ideal for exploring Florence easily. The rooms are cozy and clean, but the view could have been better. The service stands out for its friendliness and attentiveness, although be aware of possible price markups. Dining offers a varied selection, and the hotel facilities are well-maintained.
Rooms
7.0
The rooms give onto a very ordinary courtyard, but they are well-maintained with lovely fresh linen and towels provided daily.
Service
8.0
The staff is impeccably polite and helpful, reflecting great leadership. However, be cautious of possible price markups and requests for cash payments.
Location
10.0
The hotel is perfectly situated in the heart of Florence, allowing easy access to all attractions on foot.
Dining
9.0
Dining offers a delicious experience with a great variety of hot and cold items, including a delightful Prosecco selection.
Facilities
8.0
The hotel offers a range of facilities to ensure a comfortable stay.
Ralph
United Kingdom,
July
2023
7.4/10
The hotel had beautiful rooms with a view but was noisy due to extractor fans outside. The service was fantastic and helpful, with staff going above and beyond. The location was perfect for sightseeing in Florence, right off the Piazza della Signoria with excellent restaurants nearby. The dining experience was limited despite being in an exquisite dining room.
Rooms
7.0
The rooms were beautiful with a view, but the noise from extractor fans outside was disruptive.
Service
9.0
The staff was really friendly, helpful, and efficient in providing service.
Location
9.0
The location was amazing for sightseeing in Florence, close to excellent restaurants and attractions.
Dining
5.0
The dining options were limited, which was disappointing for a 5-star hotel.
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